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Website Services

Our team offers website builds (Express, Templated, and Accelerated Templated on Duda), hosting, and ongoing support. This section covers what to expect from each build type, how to order (including the Website Creation & Content Form), support inclusions and requests, importing and exporting sites, and working with plugins on WordPress builds.

What are Website Services?​

Website Services include build types, ordering, support, and migration:

  • Build types – Express (AI-generated, up to 5 pages, same-day first draft, WordPress; 3 months support required). Templated (choose a template, onboarding call, 3–10 pages, one round of major revisions; 3 months support required). Accelerated Templated (Duda-based, 10 pages, mix-and-match templates, AI copy, one major round of edits, annual redesign; Plus adds eCommerce, booking, custom forms, 60+ design enhancements).
  • Ordering – Complete the Website Creation & Content Form (business info, contact, domain, navigation, design, copy, e-commerce if needed), then activate the product in the platform. Both steps are required to avoid delays.
  • Support – Website Support+ (WordPress on Hosting Pro) includes minor appearance changes, plugin/theme updates, health checks, uptime monitoring, urgent support, up to 3 blog posts per month, and basic AI Chat Receptionist installation. A 3-month commitment is required after go-live for new builds or imports.
  • Import/Export – Our team can move an existing WordPress site onto WordPress Hosting Pro (import) or help you export a site to another host.
  • Plugins – Standard plugins (e.g. Yoast, Gravity Forms, Divi Booster) are included with certain builds; premium plugins require your license and may incur integration fees.

Documentation​

Build types​

  • Express build – Service expectations, hosting and domain, fulfillment and AI build, revisions and launch, ongoing support
  • Templated – Getting started, onboarding, publication timelines, revisions and go-live, support
  • Accelerated templated – Duda features, Standard vs Plus, eCommerce and booking, FAQs

Ordering and support​

  • Ordering – Website Creation & Content Form, product activation, form sections (business, contact, domain, navigation, design, copy, e-commerce, additional functionality)
  • Support – Website Support+ inclusions, AI Chat Receptionist, what’s not included, how to submit requests

Import, export, and plugins​

  • Import and Export – Import to Hosting Pro, benefits, vetting process, export
  • Plugins – What plugins are, standard vs premium, integration and caveats

Frequently asked questions​

What’s the difference between Express, Templated, and Accelerated Templated?

Express – Fast, AI-generated WordPress site (up to 5 pages), same-day first draft, one round of revisions, ~15 days to launch. Templated – You choose a template; onboarding call; 3–10 pages; one round of major revisions; timelines after onboarding. Accelerated Templated – Duda-based, 10 pages, mix-and-match templates, AI copy, one major round of edits, annual redesign; Plus adds eCommerce, booking, custom forms, 60+ design features. See Express build, Templated, Accelerated templated.

What do I need to do to order a website?

Complete the Website Creation & Content Form first (business info, contact, domain, navigation, design, copy, etc.), then activate the product in the platform. Both steps must be done or work will be delayed. See Ordering.

What’s included in Website Support+?

Technical support, minor appearance changes (fonts, colors, media, text, contact form), quarterly backend updates, plugin/theme updates on request, health checks, uptime monitoring and urgent support, up to 3 blog posts per month (content provided), and basic AI Chat Receptionist installation. See Support.

Can I move an existing WordPress site to your hosting?

Yes. Our team can import your existing WordPress site onto WordPress Hosting Pro. You get access to Website Support+ when importing with Support+ activated (3-month commitment). See Import and Export.

How do plugins work with our website builds?

Templated and similar builds include integration of standard plugins (e.g. Yoast, Gravity Forms, Divi Booster). Premium plugins require you to purchase the license and provide it to the team; integration may be billed hourly. See Plugins.